top of page

TERMS & CONDITIONS

Customer Care

Welcome to our Customer Care Section!

At PIsForParis.com, we are dedicated to providing our customers with exceptional service and support. Whether you have questions about our product, need assistance with your purchase, or require technical support, we are here to help you every step of the way.

​

How Can We Assist You?

Product Inquiries

If you have any questions about our eBook or need more information before making a purchase, we are available to provide you with detailed product information and recommendations.

Order Assistance

Should you encounter any issues while placing an order or require assistance with the checkout process, our customer care team is ready to guide you through the steps and address any concerns you may have.

Technical Support

If you experience any technical difficulties with accessing or downloading your eBook, we will promptly assist you in resolving the issue and ensure that you can enjoy your purchase without any disruptions.

​

Contact Us

Email Support

You can reach out to us via email at pisforparis@gmail.com with any inquiries or concerns. Our team will respond to your message promptly and provide you with the assistance you need.

​

Customer Feedback

We value your feedback and strive to continuously improve our services. If you have any suggestions, comments, or feedback, please feel free to share them with us at pisforparis@gmail.com. Your input is highly appreciated and helps us enhance the overall customer experience.

Thank you for choosing PIsForParis.com. We are committed to ensuring that you have a positive and satisfying experience with us.

We look forward to serving you!

Sincerely,

Marjorie Hélène, for PisForParis.com

​

Privacy & Safety

At PIsForParis.com, we are committed to safeguarding the privacy and security of our customers' personal information. This Privacy and Safety Policy outlines how we collect, use, store, and protect your data to ensure transparency and trust.

​

Collection and Use of Personal Information

​

Information We Collect

When you make a purchase on our website, we may collect personal information such as your name, email address, billing address, and payment details. This information is essential for processing your order and providing you with the best possible service.

​

Use of Personal Information

We use the personal information you provide to fulfill your orders, communicate with you about your purchases, and improve your overall experience with our store. We may also use your email address to send you updates about our products and promotions, but you can opt out of these communications at any time.

​

Payment Security

We take the security of your payments seriously. Our platform is powered and secured by Wix.com who uses third-party banking services to verify and process payment transactions to ensure that your financial information is handled with the highest level of security and confidentiality. 

​

Data Protection and Storage

​

Security Measures

We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website is secured with SSL encryption to ensure that your data is transmitted securely.

​

Data Retention

We only retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your personal data will be securely deleted or anonymized.

​

Contact After Purchase

After successfully completing a purchase on our website, we may contact you via email to provide you with essential information related to your order, such as order confirmation, delivery updates, or customer support related to your purchase.

​

Your Consent

By using our website and providing us with your personal information, you consent to the collection, use, and storage of your information as outlined in this Privacy and Safety Policy.

​

Updates to the Policy

We may update this Privacy and Safety Policy from time to time to reflect changes in our practices and legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

​

At PIsForParis.com, your privacy and safety are our top priorities. If you have any questions or concerns about our Privacy and Safety Policy, please contact us at pisforparis@gmail.com.

​

Payment Methods

We accept all major credit/debit cards; Apple Pay, Google Pay and Paypal.

Ebook Purchase

Product Access & Support​

  • Upon successful purchase, you will see a secure link to download the ebook. You will also receive this information by email. Simply click on the link provided to be able to access and download the ebook to your device.

  • If you encounter any issues with the download link, please contact us at pisforparis@gmail.com with your order details. We will promptly assist you in resolving the issue and ensure that you receive access to the ebook without any inconvenience.

Tax

  • For customers located in EU countries, value-added tax (VAT) will be applied to your purchase in accordance with EU tax regulations. The applicable VAT rate will be calculated and added to your total purchase amount during the checkout process.

Disclaimer
  • Images displayed in this book are sourced from freepik.com and used under license. Use of the images is solely under the terms of said license. All intellectual property rights belong to Freepik.com and their respective authors.

  • All pictures and maps displayed in this book are non-contractual. Their use falls under the principles of fair use or transformative use for educational or illustrative purposes. 

  • The author is not liable for any inaccuracies, errors or omissions in the content of this website, including the images featured.

  • The inclusion of any particular places or businesses in this website, along with the associated images, does not imply endorsement or affiliation with those entities unless expressly stated otherwise.

Thank you for your trust,

​Sincerely,

​Marjorie Hélène, for PisForParis.com

bottom of page